On Dec.5th 2022, the CFPB filed a lawsuit alleging a host of charges under Respa Section 8:

  1. Rocket Money Engages in Unfair, Deceptive, and Abusive Trade Practices in Violating Federal Consumer Protection Law.

2) Rocket Money Uses Dark Patterns to Deceive Consumers into Giving Up Their Private Financial Data – Without Complete Knowledge of the Cost of Services.

3)  Rocket Money Forces Users to Link Their Bank Accounts with Plaid, Inc., a “Known Abuser of Consumer Data”.

4) Rocket Money Uses Dark Patterns to Deceive Users into Paying for Services Advertised as Free.

5). Rocket Money Makes False Promises Regarding User Data Privacy.

6). The Bill Negotiation Service Employs Dark Patterns to Manipulate Users into Giving a Higher Percentage of Their Savings.

7) Concealment of the Annual Fee for Bill Negotiation Services is Abusive.

  1. The Bill Negotiation Refund Process is Extremely Burdensome.

  2. The Bill Negotiation Refund Process Does Not Return Users’ Money and Locks Them into Rocket Money’s Services. v. Rocket Money Violates the Fair Credit Reporting Act

10). Rocket Mortgage Functions as a Consumer Reporting Agency.

11/12) Rocket Money Obtains and Uses Consumer Reports for Self-Promotional Marketing Purposes.