The following is a condensed version from Inman, by John Giffen, 
He is the author of “Do You Have a Minute? An Award-Winning Real Estate Managing Broker Reveals Keys for Industry Success.”

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1. Home Inspections Have Limitations

Even though many inspectors are good at their jobs, they are usually not adequately trained or have the experience or expertise to provide a valid professional opinion on the systems and structure of a property.

A typical home inspection is just one person’s review of the home’s systems and their function.

Inspectors usually aren’t heating, cooling experts or structural engineers.

A buyer should seek out licensed, specialized professionals who can properly inspect and evaluate a system or structural defect.

2. The Inspector Always Finds Issues

However, what they find may or may not be a problem. The buyer will need to decide whether or not to investigate further to see if a real issue exists.

3. The Report Can Be Overwhelming

Most inspectors use a pre-written template from a computer software program to generate an inspection report. The report contains many pages of information.

Most reports include the inspector’s findings, tips on interior and exterior home maintenance, and other topics related to homeownership.

Prepare the client for what they will receive in their email so they won’t be alarmed by everything in the inspector’s report.

4. The Older the Home, the More Issues

Before the home inspection, remind the buyers that they are not purchasing a new home. Existing homes have some wear and tear, like high mileage on a car. 

Water in the crawl space, mold, fungus, broken window seals, and radon gas can all be remediated.

Don’t walk away if the issues found can be easily corrected before or after the buyer closes on the property.

5. Seek Outside Expert

Having an expert investigate further into an issue the home inspector discovered can alleviate the buyer’s concerns and make them feel comfortable moving forward in the transaction.

An additional inspection can confirm whether a system or structural element of the home is in good working order or whether a serious issue needs to be addressed before closing the deal.

Hire a licensed electrician, plumber, roofer, and contractor to inspect the property’s components to ensure they are sound and in working order. It costs more, but you have licensed pros who know what to look for.

6. Don’t Ask the Seller to Fix Everything

Be realistic about the items requested to be repaired or replaced by the seller. Adversarial relationships are challenging to manage. Keep the list realistic, noting the significant issues the seller should handle before closing.

7. Be Careful with Your Words

Agents should keep their opinions on reports & repairs to themselves. Their role is to shepherd clients through the inspection process, not offer advice for matters they are not licensed for.

8. Maintain and Promote a Sense Of ‘Calm‘

Emotions of the seller and buyer, as well as their agents, can run high. Everyone must take a deep breath and remember the “bigger picture” in their home-buying process. The home inspection can make or break a real estate transaction.

If the buyer knows what to expect and understands how to navigate the inspection process, you’ll have earned a commission check!